Your Properties. Professionally Managed. No Effort for You. Always in Control.

Timely rent payment is the foundation of every profitable property portfolio. mHomes monitors all rent payments daily, reconciles them against contract data and immediately initiates defined escalation steps in the event of arrears — from a friendly reminder to a formal notice. You are notified when action is required. For all other payments you see the status transparently in the owner dashboard.

What we handle:

• Daily rent monitoring for all units
• Automated reconciliation with lease data
• Payment reminders and dunning process according to defined escalation plan
• Coordination with tenants in case of short-term payment issues
• Documentation and reporting in the owner dashboard

Tenant requests rarely come at convenient times. mHomes acts as the first point of contact for all operational concerns of your tenants — from a broken heating system to neighbour disputes to administrative questions. Every request is recorded, categorised, assigned to the right contact and tracked through to resolution. You can see the status in the dashboard at any time.

What we handle:

• First point of contact for all tenant requests (DE/EN)
• Systematic recording and categorisation of all concerns
• Clear communication with deadlines and status updates
• Escalation to owner only for decision-relevant matters
• Documentation of all communication processes

Maintenance and upkeep tie up enormous resources when not professionally organised. mHomes coordinates all repairs, maintenance and upkeep measures through our vetted network of Munich contractors. From initial assessment through order placement to acceptance and documentation — you receive clear reports and don't need to make a single call yourself.

What we handle:

• Recording and prioritisation of all defect reports
• Commissioning from our vetted contractor network (80+ partners in Munich)
• Coordination and appointment management with tenants
• Quality check upon completion of the measure
• Cost documentation and forwarding to owner
• Emergency service on weekends and public holidays

The annual utility billing statement is one of the most frequent sources of error in tenancies. mHomes prepares the statement based on all utility costs recorded during the year, reviews chargeability under current tenancy law and documents every single item clearly. The result: a professionally reviewed statement that gives tenants little grounds for dispute.

What we handle:

• Ongoing recording of all utility-cost-relevant receipts
• Preparation of the annual utility statement pursuant to §556 BGB
• Review of chargeability of all items
• Dispatch and deadline monitoring
• Communication with tenants on billing queries

Legal review of complex individual billing questions is handled by our specialised tenancy-law network partners.

Lost documents, outdated tenancy agreements and missing handover reports cause significant additional costs with every tenant change or legal dispute. mHomes maintains a complete, digital document file for each of your units. Tenancy agreements, handover reports, utility statements, maintenance records and correspondence — all encrypted, structured and retrievable at the touch of a button.

What we handle:

• Tenancy agreements and contract addenda
• Handover and return reports with photo documentation
• Utility billing statements and annual reports
• Maintenance and repair records
• Correspondence with tenants and authorities
• Landlord confirmation forms and registration documents

Owners who hold multiple units do not need daily detailed knowledge — but they do need clear monthly overviews. mHomes delivers both: a digital dashboard accessible at any time and a structured monthly report summarising all key processes. You decide when to look. We make sure everything is there.

What we handle:

• Rent payments and outstanding payments
• Open maintenance tasks and their status
• Current contract overview with deadlines
• Monthly operations report per unit
• Document access (contracts, reports, statements)
• Communication log with tenants